SEO Strategy

October 2023: Google’s spam and core updates land one after another

Person browsing an online shop on a laptop
Photo: Campaign Creators on Unsplash

Covers October 2023. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: Google ran a spam update in October 2023, then a broad core update straight after. The spam update went after manipulative tactics across several languages, while the core update took a fresh look at overall quality. Sites that followed the rules mostly just had to wait it out, while sites taking shortcuts got caught.

This search timeline entry, written in November 2026, revisits October 2023. It’s especially relevant to trades covering lots of towns, where it’s tempting to churn out a page for every place name.

Two updates in quick succession

The October 2023 spam update dealt with kinds of spam that users had reported, and the core update came along shortly afterwards. Each took a couple of weeks to roll out.

Who was most at risk

UK businesses that had paid for links, built doorway pages or published copied content were the most exposed. For everybody else, the two updates were a reminder that SEO that lasts is built on quality and trust.

Think of a roofer covering three towns. Three genuinely useful area pages, with local jobs, photos and reviews, are fine. Thirty copies of the same page with only the town swapped are the sort of thing that gets treated as doorway content.

How to keep your site safe

  • Go through your site looking for doorway pages, thin location pages and automatically generated content.
  • Check any paid links are tagged correctly.
  • Keep improving your most important pages instead of chasing quick wins.

Frequently asked questions

How is a spam update different from a core update?

Spam updates go after breaches of Google’s policies. Core updates take a fresh look at quality and relevance across the whole web.

Will Google see my area pages as spam?

Not if every page is truly helpful for that area. Pages that are almost identical apart from the town name can be treated as doorway pages.

Sources and further reading

Want help with this? Our local SEO service builds area pages that help customers and stay on the right side of Google. Get in touch.

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SEO Strategy

March 2020: how the first lockdown rewrote UK search habits

Team reviewing a printed report around a table
Photo: Sebastian Herrmann on Unsplash

Covers March 2020. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: Once the UK went into lockdown on 23 March 2020, people rushed to search for opening hours, delivery, online services and click and collect. Firms that were quick to update their website and Google Business Profile held on to their customers. Those that didn’t saw them go to competitors who had.

In this search timeline entry, written in November 2026, we look back at March 2020. Few months have shown so clearly how fast customer behaviour can change for local businesses, from salons and garages to plumbers deciding which jobs they could still do safely.

How searches shifted in a matter of days

Demand changed within days. Visits to local places dropped away, while searches for home delivery, online classes, home working tools and essential services climbed steeply. Google added new options to Google Business Profile so businesses could show they were temporarily closed or flag new services.

What it meant for local businesses

For lots of UK firms, Google turned into the main shop window almost overnight. Correct opening hours, clear notes about what had changed and quick updates mattered far more than any ranking trick.

A heating engineer still taking emergency call-outs, for example, needed that to be obvious on their profile. The month also showed how suddenly demand can move, and why it pays to look at search data every week.

Lessons to put into practice

  • Keep your Google Business Profile up to date, including hours, services and any special announcements.
  • Check Google Trends and Search Console every week so you notice changes in demand early.
  • Make it easy for customers to book or buy online, even if most of your work is done face to face.

Frequently asked questions

When should I mark my business as temporarily closed on Google?

Only when you really are shut for a while. Marking yourself temporarily closed lets customers know you’ll be back, and your listing stays in place.

What’s the quickest way to spot a change in demand?

Compare the last few weeks in Search Console and look up your main services or products in Google Trends.

Sources and further reading

Want help with this? Our local SEO service keeps your Google Business Profile accurate and working for you. Get in touch.

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SEO Strategy

August 2023: a second core update and why holding your nerve paid off

Team reviewing a printed report around a table
Photo: Sebastian Herrmann on Unsplash

Covers August 2023. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: On 22 August 2023 Google began rolling out its August core update, the second core update that year. Sites that had dropped in earlier updates waited to see if they would recover, and Google reminded everyone that improvements can take months to show, often not until the following core update.

If you run a trade business and your website suddenly slips down Google, the temptation is to change everything at once. The August 2023 update was a good reminder that this usually makes things harder, not easier, to fix.

What Google released in August 2023

The rollout took roughly two weeks to finish. Alongside it, Google updated its advice on core updates. It said a site can see some recovery between updates, but larger shifts tend to appear only once another core update has run.

What it meant for local trades and service firms

For a roofer covering three towns or an electrician working across a county, the message was simple: chasing every daily movement in rankings eats time and rarely helps. Businesses that kept making steady improvements to their content and the technical health of their site generally did better than those making panicked edits after each wobble.

How to handle core updates now

  • Watch performance across groups of pages and topics, such as all your service pages or all your area pages, rather than obsessing over single keywords.
  • Keep a simple log of every change you make to the site and when, so you can link changes to results months later.
  • Put your effort into the pages that actually bring in calls, quote requests and bookings before anything else.

Frequently asked questions

How quickly can a site recover after a core update?

Frequently not until the next core update comes along, which may be several months away. Google needs time to reassess the improvements you have made.

Should I delete pages if I lose rankings in a core update?

Only once you have reviewed them carefully. In most cases improving or combining pages works better than removing lots of them in one go.

Sources and further reading

Want help with this? Our local SEO service keeps a steady, measured approach through every Google update. Get in touch.

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SEO Strategy

March 2023: Google’s core update lands as OpenAI releases GPT-4

Consultant explaining ideas during a meeting with a laptop
Photo: Headway on Unsplash

Covers March 2023. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: March 2023 saw Google push out a broad core update while OpenAI introduced GPT-4, a far more capable AI model. Side by side, they showed the two forces reshaping search: Google still rewarding helpful content, and AI tools getting much better at answering questions themselves.

This entry is part of our timeline of the search and social changes that have shaped how local businesses win work online, written with hindsight.

What happened in March 2023?

The March 2023 core update took around two weeks to roll out. On 14 March OpenAI announced GPT-4, which reasoned better and could cope with longer, more complicated tasks.

Why it mattered for local businesses

UK firms saw rankings move because of the update, and at the same time noticed customers and rivals using much more capable AI tools. A builder might find a homeowner arriving with questions already researched in a chatbot. The message was to build real authority that search engines and AI models would both recognise.

What to do about it now

  • Look again at pages that slipped after core updates and check their depth, accuracy and expertise.
  • Ask current AI tools common questions about your trade and note where they get things wrong.
  • Publish content built on your own experience, which AI tools cannot easily copy.

Frequently asked questions

Did GPT-4 change SEO directly?

Not directly. It did make AI assistants much more useful, which raised the value of being mentioned and cited in their answers.

How should I respond to a core update?

Let the rollout finish, then compare your pages with the ones that went up, and improve quality where it falls short.

Sources and further reading

Want help with this? Recovering from and preparing for core updates is part of our local SEO service. Get in touch.

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SEO Strategy

October 2020: Google unveils passage ranking at Search On

Independent shop front with products displayed in the window
Photo: Mick Haupt on Unsplash

Covers October 2020. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: In October 2020, at the Search On event, Google revealed passage ranking. This lets Google rank one particular part of a lengthy page for a narrow, precise search. Google added that its BERT language model was by then being used for almost every search made in English. Together, these nudged SEO towards clear, well-organised answers.

This post is one entry in our timeline series, where we go back through search, AI, advertising and social changes one month at a time to explain what they mean for local firms. We wrote it in November 2026, so we already know how things turned out. Here we explain what passage ranking meant for trades and local service businesses.

What did Google announce in October 2020?

Google said it could now pick out and rank single passages inside a page, which helps long pages appear for narrow questions answered well down the page. It also pointed to its broader use of BERT to work out what searches actually mean.

Why it mattered for local businesses

Tidy pages with clear headings and focused paragraphs gained the most. Take a damp-proofing firm with a long guide to rising damp: a paragraph halfway down on “is rising damp covered by home insurance” could now be found by someone searching that exact question.

The same idea sits behind how AI tools quote individual passages from pages today.

How to write pages that benefit

  • Write headings that describe what follows and match how customers phrase their questions.
  • Keep each paragraph to one point and give the answer first, then the detail.
  • Split long guides into clear sections so each one makes sense by itself.

Frequently asked questions

Does passage ranking mean Google indexes pages section by section?

No. Google still indexes the whole page, but it is better at understanding and ranking the most relevant passage within it.

Should I break long pages into lots of short ones?

Not always. A well-organised long page can rank for many specific questions. Only split it up if the topics really are separate.

Sources and further reading

Want help with this? We write clear, well-structured service pages and guides through our content marketing service. Get in touch.

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SEO Strategy

December 2020: Google’s core update lands at the busiest time of year

Consultant explaining ideas during a meeting with a laptop
Photo: Headway on Unsplash

Covers December 2020. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: On 3 December 2020 Google began rolling out a core update, in the thick of the busiest online shopping period of the year. Some UK businesses saw their visibility swing sharply. The lesson still applies: nobody controls when updates land, so a spread of traffic sources and genuinely good quality pages are your best protection.

In this part of our search timeline, written in November 2026, we look back at December 2020. For local firms, December is often busy too: boiler breakdowns, emergency plumbing call-outs and gift voucher sales for salons all peak in winter, so an update at that point can sting.

What Google released in December 2020

This was a wide-ranging change to how Google ranks pages, and it took roughly two weeks to roll out. Google repeated its standard advice: there is no specific problem to fix, so concentrate on the quality of your content.

Why the timing hurt

Businesses relying on organic search to bring in Christmas trade felt it most. Firms that also had paid search running, an email list and plenty of repeat customers were far better shielded from ranking swings in the weeks that mattered most to them.

How to protect your busy season

  • Have Google Ads ready to cover your key services, such as emergency boiler repair, if organic rankings slip during your peak.
  • Grow an email list and a base of repeat customers well ahead of your busiest months.
  • After any update, compare the pages that dropped with competitor pages that rose, and look for differences in quality.

Frequently asked questions

How long does a core update take to finish?

Normally about two weeks. Wait until the rollout is complete before deciding what it did to your site.

Is it possible to recover after a core update?

Yes, usually by improving your pages over time. Any recovery tends to appear at a later core update rather than straight away.

Sources and further reading

Want help with this? We keep an eye on core updates for local businesses and help you recover if rankings move. See our local SEO service, or Get in touch.

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SEO Strategy

November 2023: a core update and a reviews update arrive before Black Friday

Independent shop front with products displayed in the window
Photo: Mick Haupt on Unsplash

Covers November 2023. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: In the weeks before Black Friday 2023, Google rolled out both a core update and a reviews update. Businesses with a mix of marketing, such as paid search, email and strong product or service pages, coped with the ranking swings better than those that depended on organic search alone.

This post is one entry in our timeline series, where we go back through search, AI, advertising and social changes one month at a time to explain what they mean for local firms. We wrote it in November 2026, so we already know how things turned out. The timing was most painful for online shops, but the lesson applies to any trade with a busy season.

What did Google release in November 2023?

Google ran a broad core update and a reviews update that month, and the two rollouts overlapped. Google later said it would stop announcing reviews updates separately after this, because its review systems would now be improved on an ongoing basis.

Why the timing mattered

Peak trading is the worst time for rankings to jump around. For shops that meant Black Friday. For a heating engineer it is the first cold snap, for a landscaper it is spring, and for a removals firm it is the summer rush. The timing showed why a spread-out plan, with paid search ready to protect your most important services or products, is worth having.

How to plan for your busy season

  • Spread your busy-season marketing across organic search, paid ads, email and social rather than relying on one channel.
  • Have paid search campaigns ready for your best-earning services or products well before the rush.
  • Avoid big website changes during your busiest weeks.

Frequently asked questions

Should I stop SEO work in my busy season?

Steer clear of risky jobs like site migrations, but carry on publishing and looking after your key pages.

How does paid search protect busy-season enquiries?

It keeps your most important services or products at the top of the results even when organic rankings shift.

Sources and further reading

Want help with this? We keep your rankings steady and your key pages strong through our local SEO service. Get in touch.

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SEO Strategy

July 2021: Google’s link spam update and the rules on paid links

Consultant explaining ideas during a meeting with a laptop
Photo: Headway on Unsplash

Covers July 2021. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: Google released a link spam update in July 2021 to cancel out the value of spammy links. It also reminded website owners that affiliate, sponsored and guest-post links should carry rel=”sponsored” or rel=”nofollow”. From then on, the only safe way to gain links was to earn them through real coverage and useful content.

This post is one entry in our timeline series, where we go back through search, AI, advertising and social changes one month at a time to explain what they mean for local firms. We wrote it in November 2026, so we already know how things turned out. Below we cover what July 2021 meant for local trades and service firms.

What did Google change in July 2021?

Google said its systems would get better at spotting link spam, in many languages, and at stripping it of any value. It also warned that sites which did not label paid or sponsored links correctly could face action. A core update finished rolling out in the same month.

What it meant for local trades

Firms that had paid for links or leaned on low-grade guest posting saw those links stop counting. A builder who paid for a bundle of links on unrelated blogs, for instance, got little or nothing from them afterwards.

The dependable ways to build authority became genuine local press coverage, useful original information and real partnerships, such as with suppliers, trade bodies or community groups.

  • Add rel=”sponsored” to any link you paid for, including sponsored and affiliate links.
  • Use rel=”ugc” for links that users add themselves, such as in comments or forums.
  • Aim for mentions from relevant, respected sources: local news sites, trade associations and supplier pages.
  • Create things worth linking to, such as cost guides, useful local information or expert how-to articles.

Frequently asked questions

Do guest posts harm my SEO?

Not in themselves. If a guest post is written mainly to get a link, though, that link should be marked as sponsored or nofollow.

Do I need to disavow old spammy links?

Usually not, unless Google has given you a manual action or you know someone deliberately built manipulative links to your site. Google ignores most spammy links on its own.

Sources and further reading

Want help with this? We build safe, local links for trades through our local SEO service. Get in touch.

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SEO Strategy

December 2024: Google ends the year with a core update and a spam update

Person browsing an online shop on a laptop
Photo: Campaign Creators on Unsplash

Covers December 2024. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: Google finished 2024 with a December core update, arriving only a month after the November one, and then a spam update. It rounded off a year of big shifts, with AI Overviews, new spam policies and several core updates all favouring genuine, useful and trustworthy content.

This is part of our timeline of the search and social changes that have shaped how local businesses win work online, reviewed with hindsight.

What did Google release in December 2024?

The December 2024 core update began rolling out on 12 December, with a spam update following later that month. Google said core updates could become more frequent as it kept improving its systems.

Why it mattered for local businesses

The year made it clear that SEO is a continuous job rather than something you do once and forget. Businesses that kept making small improvements, showed real expertise and did not depend on one source of traffic got through the changes best. A landscaper with a well kept site, regular reviews and an email list was in a far stronger spot than one relying on a single ranking.

What to do about it now

  • Look back over the year and work out which pages and channels actually brought in enquiries and jobs.
  • Plan next year’s content around the questions customers ask and around AI visibility, not keywords alone.
  • Build at least one channel you fully control, such as a customer email list.

Frequently asked questions

Why did two core updates land so close together?

Google said it was improving its systems more often. Each update assessed content on its own terms.

Which SEO change stood out most in 2024?

Probably AI Overviews arriving in the UK, together with tougher action against low value content produced at scale.

Sources and further reading

Want help with this? Keeping your site steady through Google updates is part of our local SEO service. Get in touch.

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January 2021: Brexit and the website changes UK businesses selling to Europe faced

Team reviewing a printed report around a table
Photo: Sebastian Herrmann on Unsplash

Covers January 2021. Part of our search timeline: a month-by-month look at the changes that shaped SEO, AI search, paid ads and social media, written in November 2026 for local businesses with the benefit of hindsight.

Quick answer: On 1 January 2021 the Brexit transition period came to an end, and UK businesses with EU customers suddenly had new customs, VAT and delivery rules to deal with. Lots of them rewrote delivery information, adjusted prices and changed the international settings on their websites, while some set up separate EU sites or storefronts targeted correctly.

Most trades and local service firms work within a few miles of home, so this one passed many of them by. It did hit those that also sell products online, such as a fabrication workshop shipping gates and railings, or a heating spares business posting parts to customers in Ireland and beyond.

What changed in January 2021?

Fresh trading arrangements between the UK and the EU came into force. They brought customs declarations, changes to how VAT applies to imports and new delivery charges. Some UK retailers stopped selling to the EU for a while until they had adapted.

Why did UK businesses need to act?

Shoppers in Europe were hit by charges they had not expected and by slower deliveries, and that showed up in reviews and fewer repeat orders. Plain, accurate delivery and returns information became a must. Businesses targeting more than one country also needed the right currency, language and hreflang settings.

What to do about it now

  • Set out delivery costs, duties and delivery times plainly for each country you ship to.
  • Use hreflang properly if your site has separate versions for different countries or languages.
  • Keep shipping and tax settings in Merchant Center correct for every country you target.

Frequently asked questions

What does hreflang do?

It is an HTML attribute that helps Google match searchers with the right country or language version of a page.

Is a separate EU website worth it for a UK business?

That depends on how much you sell there and how you fulfil orders. A dedicated site or storefront can make pricing and delivery simpler, but it needs its own SEO attention.

Sources and further reading

Want help with this? Our local SEO service also covers the technical settings for businesses that sell beyond the UK. Get in touch.

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